Chromebook FAQ

  • + My Chromebook will not turn on...

  • + If I need a Chromebook, what do I need to do?

  • + What should I do if the Chromebook is damaged or not working?

  • + What do I need to do to return a Chromebook or Hot Spot?

  • + How will my student be protected from objectionable material while on the Internet?

  • + What if it appears the charger is no longer working?

  • + What should I do if I am concerned about the amount of "Screen Time" my student has?

  • + What is the "Asset Tag" and where is it located?

  • + What do I do if the camera isn't working on a Chromebook?

Chromebook Troubleshooting